Changing the future of payments for the USPS.

The U.S. Postal Service needed a modern online payment experience for its business customers.

After lengthy research, we found nearly all existing Postal systems were outdated, complex, or simply weren't usable on today's mobile devices.

We completely rethought and redesigned massive USPS systems, simplifying how they were used, and integrated the latest technology. A mobile first, future proof, responsive experience offers business customers an incredibly secure environment, an intelligent dashboard, customizable reports, and a simple way to navigate between their numerous Postal accounts on any device.

I led the strategy, concept, and initial design as part of the core Accenture Federal pitch team, helping win this significant account in 2015. This project is currently in BETA.


Three simple steps to create an account.

Intelligent dashboard bringing what matters to the surface.

Real-time notifications, keeping everyone up-to-date.

Customizable reports, complete with infographics and sharing tools.

Phone experience, designed to display only what's necessary on a smaller screen.

Desktop experience, designed to take advantage of the added real-estate, not to add new things to distract from the task at hand.